Terms of use
This page is a translation of the French version, which prevails in case of any difference.
1. The service
Retenu is an iPhone app published by Pro Digital Services Sàrl, Switzerland (“we”). It turns the short videos you share (Instagram reels, TikTok, YouTube Shorts, VK) into notes filed by theme, and helps you come back to them. By using Retenu, you accept these terms.
2. Your account
Retenu automatically creates an account tied to your device, with no name or email address. You are responsible for what happens on your account. You can delete it at any time from the app (Profile, then Delete my account): your notes are then erased.
3. Plans and payment
- The free version lets you try Retenu with 2 themes and 5 reels in total.
- Paid plans (Basic, Pro, Family, Pro+, Ultra) are monthly or yearly subscriptions sold by Apple on the App Store. The price shown at the time of purchase applies.
- Your subscription renews automatically unless you cancel it at least 24 hours before the end of the current period, from your iPhone's Settings.
- Each plan includes a number of reels, prompts and, depending on the plan, followed creators per month. Unused quotas do not carry over.
- Refunds are handled by Apple, under its own rules.
4. What you save
You remain responsible for the links and content you share with Retenu. Use Retenu for your personal use, or your household's with the Family plan.
Videos belong to their creators. Retenu does not keep the videos: it keeps a note, a transcript, a small thumbnail and a link to the original. Do not use Retenu to republish or resell other people's work.
You may not use Retenu to save unlawful content, circumvent technical measures or overload the service.
5. AI-generated notes
Notes, links found and prompts are produced automatically and may contain errors. Retenu marks anything it could not confirm as “to check”. Always verify important information (allergens, addresses, prices, training instructions) before relying on it. Retenu does not give medical, legal or financial advice.
6. Third-party platforms
Instagram, TikTok, YouTube and VK are trademarks of their respective owners. Retenu is not affiliated with or endorsed by these services.
7. Availability and changes
We do our best to keep Retenu running continuously, but cannot guarantee it. Some videos may be impossible to read (private account, deleted video, platform restriction): Retenu then creates a note from the public information available. We may change the features and these terms; any significant change will be announced in the app in advance.
8. Liability
Retenu is provided as is. To the extent permitted by law, Pro Digital Services Sàrl is not liable for indirect damage, data loss or damage caused by slight negligence. Our liability remains in full for intent or gross negligence, for injury to life, body or health, and in all cases where the law prohibits limiting it.
9. Ending the service
You can stop using Retenu and delete your account at any time. We may suspend an account that does not comply with these terms, after warning you except in urgent cases.
10. Apple
These terms are concluded between you and Pro Digital Services Sàrl, not with Apple. Apple is not responsible for Retenu or its support. Apple's standard license agreement for App Store apps also applies.
11. Governing law and jurisdiction
These terms are governed by Swiss law. The courts at the registered office of Pro Digital Services Sàrl, in Switzerland, have jurisdiction. If you are a consumer, you keep the protection of the mandatory rules of your country of residence and the right to bring proceedings before the courts of your place of residence.
12. Contact
A question about these terms? Write to contact@retenu.app.